The steak was actually ok, cooked rare despite the waiter telling us we would have it medium (didn’t seem to understand any other option) - but luckily we like it rare! The veg with it looked straight out a tin from 10 years ago. The bread was rock hard, the fish starters made us gag - we had only one bite and then were worried we’d get sick.
Trying to ask the server what anything was on the very limited menu was pointless he just told me I should have steak and was like talking to a brick wall - didn’t seem to understand much and I felt sorry for him so ended up going with his suggestion. Then finally the restaurant - we had dinner there the first night - what a mistake. Also no telephone so had to keep going to reception if wanted anything! You had to book the indoor pool area - which we did - only pool was open due to Covid - and even that none the water features worked - it was hot and stuffy in there and felt dirty (although saw them cleaning it the next day and seemed thorough) - we didn’t go back in as wasn’t a nice experience really. No tea and coffee making facilities which again seemed a bit weird as was definitely a place for them in room. Did finally get a fridge after reminding again the second day.
#Enigma spa full#
Complained to reception and was told “some rooms did, some didn’t” and could get a fridge tomorrow as hotel was full then and no available fridges. No fridge despite when we booked the room saying it had fridge which we needed. Cons - air con unit in room bit temperamental. Imagine if got busier tho the tranquility would quickly go. Spent a whole morning here enjoying it with just one other guest around. Pool is decent length to do some actual swimming lengths too. The outside pool whilst cold is a treat - with beautiful view and sun loungers to use. Could see lake and trees - very peaceful. Whatever you do tho don’t go to the restaurant it is the absolute WORST food! Wish I had read the reviews first, but we arrived late and didn’t want to drive somewhere (there is nothing in walking distance and driving somewhere decent is at least 20 mins away), so we went thinking it would be nice given hotel markets itself as 4star spa - so wrong! Pros: views are beautiful from balcony in room - we had mountain view and I think that was better than the pool view. Confusing place! Enjoyed the stay as it was relatively quiet and views are lovely. Some things done very beautifully (design of reception) but then others feel like a cheap hostel. Overall was ok, place has so much potential but is very badly executed which is such a shame. The Cosmopolitan of Las Vegas, Autograph Collection.Hilton Tulum Riviera Maya All-Inclusive Resort.Hotels near GlobeChilleur - Passeio de charette.
Hotels near Parque Natural do Sudoeste Alentejano e Costa Vicentina.Hotels near Enigma - Nature & Water Hotel.
0 kommentar(er)
